Shipping policy

Shipping Policy

Please allow 7-14 BUSINESS DAYS(Monday-Friday) for processing unless otherwise noted at the home page and top of website. You will not receive your tracking until your order is processed on our end.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Please keep this in mind before contacting us for order statuses. 

  • We consider our business hours Monday-Friday 8am-5pm.
  • Weekends and Federal Holidays do not count as a business day. 
  • Once a shipping label is created, please allow 24-48 hours for “movement” as USPS acceptance into their system may vary.
  • Once a shipping label is created, orders may not be picked up until the following business day by USPS.  

We DO NOT guarantee shipping times. Please note that once an order is sent, it is out of our hands, and anything concerning your package should be followed up with USPS. Packages may take longer during peak times such as holidays. 

Please assure that your address is correct, as the one we are given is the one that will be used, whether this is through PayPal or Shopify. 

All shipping is currently based on weight, unless otherwise specified. 

We reserve the right to change this policy as and when we see fit, and upon using our services you agree to this

For optimal package protection/insurance for the FULL AMOUNT of your order, please keep "Route" protection ADDED at checkout. It is automatically applied at checkout but can be deselected optionally by the buyer. 

This covers the cost of lost, damaged or stolen items. We also recommend the app to receive real-time shipping updates. https://route.com/

Customs, Duties and Taxes

Ramblin Darlin is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Ramblin Darlin is not liable for any products damaged or lost during shipping. Therefore, we highly recommend selecting an insured and trackable mail service at checkout. If you received your order damaged, please contact the shipping carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.